Your Most Frequently Asked Questions About Working With Purpose Driven Solutions
When you're considering bringing someone into your business backend, clarity matters.
At Purpose Driven Solutions, I believe in making every part of the process feel streamlined, supportive, and transparent. Below are answers to some of the most common questions I receive from entrepreneurs and service providers looking to elevate their operations.
If your question isn’t listed here, feel free to contact me directly at hello@gopurposedriven.com or schedule a discovery call. I’d love to connect.
1. What exactly does Purpose Driven Solutions do?
I specialize in helping service-based businesses clean up and systemize their backend operations. Whether you’re managing clients, juggling bookings, or trying to keep your workflows in order — I step in to help you streamline and automate.
My core offerings include:
Virtual Support for one-time or short-term admin needs
Automation Services for robust, done-for-you system builds and client backend optimization
2. What’s the difference between Virtual Support and Automation Services?
Virtual Support is ideal for business owners who need help with one-off or task-based items — such as client intake forms, inbox cleanups, or booking setup.
Automation Services are project-based and focus on building sustainable backend systems like onboarding workflows, CRM automations, client portals, and more.
3. What tools do you work with?
While I’m highly adaptable to your preferred systems, I regularly work with tools such as:
Acuity Scheduling
Trello
Google Workspace
GoHighLevel
Dubsado
Canva
Zapier
4. What is the $299 Clarity Sprint?
The Clarity Sprint is a 5-day, done-for-you support package designed to take one critical backend task or system off your plate — fast.
It’s perfect for service providers who don’t need a full automation build, but do need help cleaning up one area of their business backend so they can move more efficiently and confidently.
Here’s what’s included:
A 30-minute strategy session to clarify your biggest bottleneck
Done-for-you implementation of one system — like your booking setup, intake process, client tracker, or email flow
Light automation using your existing tools (ex: Acuity reminders, Outlook rules, Gmail auto-responders, Trello automations)
Backend optimization — we’ll clean up what you already have and streamline it so it works better for you
Workflow documentation or client-facing materials (like a prep guide or intake form), if needed
This is a one-off service designed to help you breathe easier by the end of the week — no retainer required.
Is it right for you?
The Clarity Sprint is ideal if:
You’ve been DIYing your systems and know something needs cleaning up
You’re spending too much time on admin tasks or follow-up
You want to stay in your current tools, not migrate to a whole new platform
5. How do I know if I’m ready to hire backend support?
If you find yourself spending more time managing the backend than delivering your actual service — it’s time.
You don’t need to be “perfectly organized” to get started. If you’re overwhelmed, missing steps, or manually doing things that could be automated, we’ll take it from there.
6. What happens after I book a discovery call?
Once you book, you’ll receive a brief intake form so I can understand your business and current setup. During the 15-minute call, we’ll discuss your current tools, your client workflow, and which offer — like the Clarity Sprint, Essentials Suite, or a custom automation build — is the best fit for your goals.
7. Do you offer ongoing support?
Yes. All automation and CRM builds include post-launch support (typically 7–14 days depending on your package). If you need additional help beyond that window — like strategy calls, new workflow builds, or hands-on collaboration — I offer monthly support retainers and project-based collaboration packages that can be customized to your needs.
8. What if I just need help with one task?
That’s exactly what Virtual Support is designed for. Whether it’s creating a form, customizing a client flow, or helping you organize your Trello board — we’ll work on a focused, short-term timeline to get it done quickly and effectively.
9. What’s the difference between post-launch support and a retainer or custom collaboration?
Post-launch support is built into all Signature, Growth, and Essentials packages and covers minor technical adjustments or onboarding questions after your system is delivered. However, if you need extended assistance — like implementation support, weekly check-ins, strategic planning, or high-volume revisions — we’ll shift into a custom engagement or monthly retainer, depending on scope.
This ensures you get the right level of support without overpaying — or overwhelming yourself.
10. What’s included in the “standard usage” that comes with each package?
Standard usage refers to the text messages, emails, and automated calls that run through your backend system. Each package includes a fair monthly usage amount based on typical activity. If your usage goes over that (e.g., running mass text campaigns or high-volume follow-ups), we’ll give you a heads-up and provide custom scaling options.
This helps protect you from surprise overages while sounding proactive and supportive.
Want to compare packages?
View our current service tiers here →
Final Thoughts
Whether you're looking for one-time support or a long-term partner in your operations, Purpose Driven Solutions is here to provide clarity, structure, and sustainable growth behind the scenes.
📩 Have more questions? Reach out to hello@gopurposedriven.com
📅 Or click here to schedule your complimentary discovery call
Let’s explore how we can simplify and systemize your business — together.
